Tourism, travel, hospitality and leisure
Almost everyone likes travelling:
for reasons of curiosity, business,
family visits or health. Tourism, the
profession of travelling anticipates
experience and knowledge of various
fields from both the developers and the
operators. The role of the consultant is
to give reliable, professional support
Many agree that tourism development
can be the way out of the crisis, a way to break forth.
The Xellum team fully agrees, with one additional note:
it does matter where, what and for whom it’s developed.
We have worked on projects of
various kinds: ones that were aimed at the development
of disadvantaged areas; or at the conceptualization of a
new mega-project in the Middle-East; or ones that were
to modernize museums’ interpretation practices and
professional experience mapping and design; and we have
also lead multinational surveys that served the base of
airport services improvement.
Still, what is common, why do our
clients choose us?
- Seeing the whole picture: Xellum provides
unique solutions through the review of the whole
travel and tourism industry, from air transport to
hotels, from spas to museums.
- Appreciative attention: Our novelty is
that we ask before we advise: For who? Why? What?
How? For how much? These questions seem to be basic
and obvious, but answering them often causes
difficulty for the partners – and that is what
Xellum can help in. Our clients like our
appreciative attention exactly because expertise
means not a mere solution, but one that saves money
- More than 15 years of experience: We have
worked on more than a hundred projects of a variety
of challenges in the past 15 years. -
- A high-standard of up-to-date knowledge:
Our colleagues continuously study the latest trends
and attend the most significant professional and
academic conferences, so that they would know the
most important changes and present the results of
their own research.
- We develop novelty: Our own developments include Hungarian
Hotel Monitor that analyses the daily performance of the Hungarian hotel market.
Our Destination Impact Model is a uniquely detailed one in Europe, while TQoL
Budapest Model (Tourism-specific Quality of Life Index), our co-authored development
is a pioneer solution in the field. We are present in the most significant organisations
of world tourism, while László Puczkó PhD is the founder of the global initiative The
Tourism Observatory for Health, Wellness and Spa.
- Creativity and critical thinking: We know
the difference between the notions and practice of
‘copy and apply’ and ‘apply to given challenge’, and
based on our own ideas and critical market approach
we always offer the latter to our clients.
- Academic accuracy: Our surveys are valid
and reliable, as the members of our team are also
present in academic life with their research
experience of national and international doctorate
Please find further information on
our methods and specialties on our links. Let us ask and
help you to answer.
See our references